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Translation Services

An interpreting service is available free of charge for patients using GP and NHS hospital services in NHS Borders. This includes interpreting for people who are Deaf or deafblind.   Please contact your G.P. Practice or hospital services to request this service.

Please contact us if you experience problems with communication during any appointments or treatment you receive from NHS Borders.   We welcome feedback that can help us improve the quality of our services.

SMS Texting Services

NHS Borders is piloting a text messaging service as an alternative and handy way to communicate if you have a hearing difficulty, and so do not like to use the telephone.

This service can be used by existing patients within agreed specialties (Audiology, Out-Patient, Orthopaedic and Ophthalmology) to:

  • make appointment requests;
  • reschedule appointments; and
  • cancel appointments

To do this you will first have to give consent to receiving communications by completing a Registration Form.

Should you wish to discontinue using this service, you can complete a form to opt out of the service.